Glide

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the ask

Create an app to decrease the number of inbound calls and emails and, in turn, improve customer service and increase efficiency.

We supply a product squad of two mobile developers, a designer, a product lead, and a part-time business analyst. We introduced an agile/lean approach with the client allowing us to deliver a high tech product in record time! We love the Glide product as it gives students and people living in shared accommodation a powerful tool to predict their energy usage and reduce their consumption.

Outcomes

Design system

Market and product research

Mobile app for both iOS and Android

Native components in React

Third party API integrations

iphone in hand showing usage graph
iphone in hand showing add a service
01

Simplify

“Reduce my time looking for solutions”

experience principles

We had many workshops with Glide and internally to discuss how we would best approach structuring the client’s needs. By coming up with user personas and experience principles, we could focus on the same goals with the client.

02

Integrate

“An app built within our existing back-end”

technical requirements

We had to work hand-in-hand with the client engineering team to set up the development pipeline, make changes to their APIs, run back-end tests, and ensure the app would be consistent with the existing web portals.

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row of five mobile devices with mockups
the process

We used a mix of Kanban and Scrum to work closely with the different teams. The client has provided us with custom-made APIs that we adapted alongside their product team and integrated within the app.

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